Good location, helpful staff
"The front desk staff were wonderful and very helpful with information about public transportation and sites to visit. The room was large and clean, with a kitchenette and beautiful view of the Buda hills. We had one meal in the restaurant and it was very good."
"This is an excellent Hotel. Reasonably priced, excellent breakfast and Hotel food. Staff are brilliant, speak very good English, rooms are very nice. I have to give this Hotel full marks for everything. I would highly recommend it."
"Absolutely brilliant staff. They are so helpful. Rooms are cleaned every day so thats really good. Again, I cant praise the staff enough. Easy to talk to in English and bend over backwards to make sure you enjoy your stay."
11 Day Holiday
"I have to commend Charles and his friendly staff at Hotel Charles, from the moment we arrived they couldn't be more helpful. The breakfasts were very appetising,and the meals in the restaurant very tasty and we'll presented.Over all we had a great stay. We will definitely return. Anna and Bill."
"I stayed at this hotel in April 2015 and it had 5 star service! The hotel staff were so nice and courteous and helped us so much! The restaurant downstairs have a great variety of vegetarian options for lunch and dinner. Amazing location. I would definitely stay here again!"
"Great stay for me, my wife and our baby"
"We had a great stay here and would recommend it no end. The room was a good size, always kept clean and the kitchenette and fridge were a real help with our needs with regards feeding the baby. It was perfectly quiet, we had three very sound sleeps. Staff are always very happy and attentive."
"WOW! Fantastic stay at this beautiful little hotel. It really is a lovely hotel and made even more special with excellent and warm staff...they really do make it. The rooms are spotless and I doubt you would find a more reasonable hotel in Budapest. Excellent, excellent, excellent!"
Yoav daniella S (IL)
“Couldn't ask for more.”
"First, the location is terrific. The room was exceptionally big, and fully equipped to the smallest detail.The breakfast was very good, we didn't miss a thing. The hotel's restaurant was great. All of the staff were very very helpfull, couldn't ask for better service. The price is very affordable comparing to the excellent overall experience you get."
"Very clean rooms"
“The rooms were very clean. The staff was very kind and friendly. The next time I will visit Hungary I will choose the same hotel”
"In a 'very hotel' "
“The hotel is very well located, the staff is always helpful and very nice. The room size and facilities are very good.”
"Peaceful, clean, very kind personnel, free parking next the hotel (few places, I was lucky), but the best was the food: rich breakfast and big and tasty meals (they should have a great "master chef" cooker)."
"Excellent place, warm people and a great location!"
"The people at the reception, in the restaurant all are really really warm. They make you comfortable the moment you walk in! As a tourist away from home isn't that all that you are looking for!!!"
"Excellent staff at this hotel"
"A wonderful small boutique hotel only 20 minute walk to the historic "Castle district" region of Budapest! The 2 men that worked at the front desk were extremely helpful!"
"The staff is by far the best feature of this hotel. Every single individual we met went out of their way to make our stay the best it could be. The room was large and well equipped, even though we did not make use of the kitchenette."
"The hotel was really nice, staff were very helpful and the location was close to landmarks and transport."
“4 nights in Budapest ”
"The staff here are great. There made sure we had everything we needed and we're always polite and asked us how we are doing."
"Hotel Charles is very good place if you want to discover Budapest in short time."
"The room was very big with a good equiped kitchen. The localisation was perfect because the bus station was near to the hotel. It it worth to order a breakfast. Moreover, the stuff gave us a chocolate after our stay :) It was so nice and we have never met such habit before."
"Great place to stay"
"The staff were really friendly, restaurant was good (try the trout!), the room was great and had been upgraded for me because I had pre-paid. They even presented me with a big bar of chocolate when I checked out. Great hotel."
"Good Value & Excellent Staff"
"Staff were as helpful as possible. Bus stop to get to center is across the road and on return bus stops at front door. Mini Bar provided is at reasonable prices. Free bottle of sparkling wine for New Years. Good exchange rates provided at receptio."
Lesya K (UA)
"Hotel is very nice if to compare the level of service and attitude of the staff and the price for the stay. The rooms are big enough and clean. The work of the personnel gives the spirit of a luxury place to stay at."
Cornel B (RO)
"Very pleasant experience”
"From the moment we entered the hotel we met very nice and polite personnel. The Ianos Restaurant, is very good and on the day on our arrival offered us a 10% discount of the food we ordered. As we had a very nice experience at this hotel, we would defenitively return to Charles H."
"Very good location - bus stops near the hotel. Very friendly and helpful staff, speeking english. They try to help you with anything you ask. You can buy on the reception tickets for an excursion on a bus, boat or Sicheni bath - the price is the same like anywhere. Perfect breakfast - for any taste. Parking inside the courtyard. One of a staff spoke ukrainian and russian.In a room we found all the needed pamphlets on what are must sees in Budapest. the only problem was that our room windows were to the road so it was a little bit noisy, but after the whole day running we didn't hear anything. You can ask for a room with the windows looking to the yard."
“Engagement in Budapest”
"The stuff arranged everything in a perfect way. It made my engagement like from fairy tale. I'm so thankful and glad that we were their guests. We highly recommend that place for everyone who decide to spend even one night in Budapest. For sure we will back there soon."
Ferenc H (UK), Sarah (Canada)
"Good hotel and location A+ restaurant”
"Very spacious room, clean and quiet. Bus stop on the other side of the road. Excellent public transport and they sell tickets at the hotel. Friendly staff. Good value for money. Restaurant and service 5*! I recommend the Angus steak and tiramisu! The best Ive ever had!"
Garry b (Canada)
"We would like to tell all of the best staff ever at Hotel Charles. This hotel had the best breakfast of our trip. The hotel is very organized as well, taking us up to our room with all the needed pamphlets on what are must sees in Budapest."
“A 5-star hotel at 3-star prices”
"The staff is super friendly and attentive, and behave as though this is a 5-star, very expensive hotel. We felt in luxury, even though the hotel was in fact really great value! They told us we were in a standard room but it felt more like a deluxe. It was huge!"
Steve D (UK)
“Decent hotel with good transport links”
"Situated near the top of Gellert Hill and Pest is just a 5 minute bus ride away. The busstop is at the hotel door and the buses are in every few minutes. Room was clean and comfortable, staff are very helpful. Restaurant is also very good."
"Super value, staff is very helpful, marvelous breakfast, loved it! Easy public transportation access, air conditioning was great! Definitely would recommend and if we travel to Budapest we will stay here again!!!"
"The staff are fantastic. The rooms are large, comfortable and we had a back room which certainly was quiet. Good WIFI. Right on the bus route from the city and Keleti Station - no. 8 and 112 drop you right at the door."
Pramod T (UK)
“Excellent place to stay near Budapest Centre”
"We stayed at the Chareles Hotel for 3 nights. It is clean with friendly staff and an enthusiastic Manager who is always available. The staff have very good knowledge of Budapest and always willing to help. The breakfast is very good and definitely worth including."
"The staff were so helpful with providing us with loads of information and were also able to book tickets for us for the baths, buses and the night tour. Overall , I'd rate this a 3 star hotel with many 4 star touches."
Made our holiday special
"We spent a relaxing four days at the Charles hotel and would easily recommend it to all those visiting Budapest. The kitchen we had is well equipped with cookware and dinnerware. The staff are very friendly, helpful and, most importantly, speak fluent English (which is rare to find in Budapest)."
"Generous room space, bathtub in bathroom, generous bed, separate kitchen available, generous minibar nice and good food."
Oddvang, Oslo (N)
Value for money
"The staff is so helpfull and preform excellent service. Location is good. Not far from town and easy to get to and from with bus or taxi, or even walk. The room was big a bit old fashion but had everything you needed for the time spended in it."
"Lovely hotel only stayed the one night as a moving on break. Staff very helpful, retaurant very good and food excellent and reasonably priced."
"Friendly and helpful staff You can buy many excursions and tickets from the reception Large rooms, comfortable beds Good location Option to hire bikes was also good."
"This hotel is convenient to the bus lines. It is near a nice park that you can walk through on your way to Castle District - a 30 minute walk."
Comfort at good price
"It is as goood as a 5 stars hotel everywhere in the world, maybe better due to the staff's kindness and hospitality. Large and clean rooms with a small kitchen very useful in case you want to eat/prepare something in the room. Safe parking, very good and rich breakfast, good coffee."
Gabri, Iasi (Ro)
"Charles H. provides accurate 3 stars- kitchen in the room is really very useful and on-site parking, patio, is more than welcome. The staff at the reception is an exemplary kindly. When we are leaving they handed me an envelope that was a thank you letter in ROMANIAN language and a chocolate-hmm nice gesture."
Nice and clean
"Kitchinet with almost everything you want(for 2 persons) -nice personnel. they explained us how to reach the city center and what can we see -clean room -good wi-fi connection -confortable beds."
Kevin H, New York City (USA)
Beyond our expectations
„The staff was willing to go to great lengths to accommodate us, they were very courteous and friendly, the rooms were efficient, spacious and clean and the location was perfect for those travelers looking to save some money but not afraid to walk to the main attractions.”
Huda F (UK)
„Really good stay with lovely service! Cleaning everyday; it was my birthday whilst i stayed and they brought me some wine and typical hungarian sweets - very thooughtful! Thanks.”
Big rooms, nice service
"The rooms are quite big for a 3 star hotel, beds are big, there was a little kitchen in our room. It looks like an aparthotel. Personal was very nice, always looking to help and assist us."
Janaissa E, Budapest
Outdid our expectations
"The staff were incredibly helpful and did more than enough to make our stay comfortable. We asked to upgrade to a better room for an extra 10 euros a night. It was definitely worth it! The hotel was only a short bus ride into the centre and a short walk away from the castle - perfect for us."
"The staff was so helpful and willing to help all the time! Very friendly and sensitive to our needs."
Jonas S, Basel(CH)
Weekend trip to Budapest
"This hotel is not situated at the citycenter but the bus station of line 8 and 112 is in front of the hotel if you don`t travel by car. The staff is very friendly and helpful and the room was spacious and the accommodation definitely worth thy money. Would stay there again!"
Orla P, Dublin (IRL)
Lovely staff 5 star treatment!
"I felt so at home in the Charles hotel. the staff were without exception extremely warm, kind and always ready to be of help in any way they could. I travelled alone and returning to the hotel was the friendliest welcome. It is also very well located and very clean."
Mahlegrand, Bilthoven (NL)
Good location and very friendly
"At the arrival we direclty had a coming home feeling. Staff was really friendly and helpful. They definilty deserve a 10+ for this. At the reception they can help you with bus tickets for a reasonable price. If you have also any questions how to get somewhere, ask the guys of the reception."
FVentura, Lisbon (P)
First impressions don't count
"Day by day things improved. Excellent value for money considering very good bus system (8 and 112) takes you to main points in the city in 5 minutes. The hotel is with good and average rooms. Select one on the top floor."
Tas, Suwanee, Georgia
"Great room with superb hospitality. Easy access to the city. Staff went out of its way to guide us. Good English. Felt really welcomed. Wi-fi throughout hotel. Dined in restaurant for breakfast and one evening meal. Very nice!"
Super friendly staff
"The staff could not be any friendlier or more helpful, we changed rooms on request with no hesitation. They also made my wifes birthday a special one with a champagne breakfast and wine delivered to our room, without any prompting from myself."
Clean, comfortable, cheap
"The hotel is located 10 min away from main tourist section by bus. Extremely friendly, helpful staff, and clean big bedrooms are its main strengths. Furthermore, its really a bargain compared to other hotels, even hostels in central eastern europe."
"We had a great weekend in Budapest and in Hotel Charles as well. I have nothing negative to mention. The service was great!"
Ildiko Cnejevici, Sydney (Australia)
„Stayed for two days, the room was very comfortable and clean. Bathroom was a decent size with a good shower and bath. The hotel is quiet, situated in a lovely area of Budapest with good public transport. The staff was very helpful and could answer any questions I had.”
Micky, Budapest (Hungary)
„We stayed in Charles for 5 days. The rooms are not fancy however are big and clean. Price- excellent deal. Ten minutes walk from the river. Great public transportation near by. Staff was eager to help. Highly recommended!”
Andrej, Maribor, Slovenia
You get more than you spend
"Nice hotel, near city center - 20 min by feet. They have very nice personal that speak a lot of languages. Hotel is not new, but it is clean and nice. A hotel restaurant can offer beside tasty breakfast also very nice dinner. I can say that for money you spend here you get more!"
Rena, South Korea
Spotless, spacious rooms
The location is a 15-20 minute walk from the Citadel. But if you don't feel like walking the bus stops right in front of the hotel. The en suite rooms are spotless, spacious, warm even in January, and include a teeny kitchenette. The staff are incredibly kind and helpful. Breakfast was delicious.
Paul, család kisgyerekekkel
Morte than it's stars
"The staff, exceptional, service more than the stars , the location and the hotel's intimacy is class. the traditional cuisine, excellent"
Karol, fiatal pár (Dublin)
Helpful and friendly staff
"The staff were incredibly helpful and friendly. The breakfast was great each morning - helped set us up for some great days exploring Budapest. "
Gary, New York
A 3 star hotel with 5 star staff
Hotel staff was extraordinarily helpful and knowledgeable,with courtesy that felt like friendship. Food in the hotel restaurant, Janos, was wonderful. We had all breakfasts and most dinners there, which was both convenient and relaxing. We would give the Charles and Janos our highest rating.
Anonim, Bucharest (RO)
Has everything you need
This hotel is not new or it doesn't have very nice modern furniture but it has everything you need in a very good combination. The room I stayed was one of the more functional rooms I ever stayed and if you compare it with the price it is a very good choose.
Polite and helpful staff
Staff is speaking exellent english, they are very polite and helpful so it is easy to get help and info about everything regarding hotel and Budapest itself. You can reach city center by bus (10-15 minutes) which stops 30 meters from the hotel. The restaurant János Étterem is very good.
"Great place to stay!"
"The bus stop is right in front of the hotel, so it is very convenient. It is within walking distance to Castle Hill. The room was clean and nicely apointed, the staff was very friendly and helpful, and the breakfast was great! I would stay here again."
"Two repeat visits"
"Previously stayed in September and was happy to book again. Staff are excellent, very helpful. Restaurant is very good. Location is very good - bus stop outside hotel, buses are every few minutes and it's a 10 minute ride to the centre. Castle and Citadella is in walking distance. WiFi was excellent this time."
Matija, young couple, Belgrade
"The service is improving every year.Staff is very polite, rooms spaciuos, breakfast is suitable, even the exchange rate at the reception is better than in banks/exchanges outside.... Definately the best value for money you can get using online booking sites..."
Alexander, family with children, Moscow
"Mini-kitchen in the room. Good enough breakfast. Friendly staff. Great location: bus stop is nearby, shopping mall (mom Park) and tram stop is 7 minutes walk. Small park with playground is 2 minutes walk."
Edita Svatosova (Czech Republic)
Good public transport connection
We hate winter and cold. So we very appreciated warm room in hotel Charles. Anytime we wanted to visit some place, there was good public transport connection from the Hotel. Nice prices for pleasant accommodation not far from city center and sight-seeing.
Debra Denise, Winnipeg
"We found the front-desk staff to be knowledgeable, professional and a pleasure to deal with; the bell hop was great too. Our room was well equipped (we even had a kitchen) and it was quiet for sleeping. It was an excellent choice for us so we stayed at Hotel Charles for our whole time in Bp."
Nick C, London, United Kingdom
“Great Budget accommodation”
"The hotel staff were very attentive and provided great advice for making the most of our 3 day stay. As mentioned in other reviews the rooms are comfortable but slightly dated, all good for the price though! The food here as it was some of the best we sampled during our trip!”
Yuri, Nyizsnyij Novgorod
The staff was always near and always ready to help.
“The staff was always near and always ready to help. Morning breakfast was also very tasty and diversity. The hotel is comfortable to ride over Buda, but if you wanna visit Pest you must cross over the bridge. It is not a problem if you get a car (cause we got it).”
"A large room with fully equipped kitchenette..."
"A large room with fully equipped kitchenette and kitchenware, comfortable beds, secure parking and, last but not least, very friendly, helpful, well trained and skilled staff."
Baross, Drammen, Norway
"I was staying there for one week and from the first moment to the last minute it was fantastic. The restaurant. The room. The people in reception. The ladies who fix room every day. They are so full of service there, that i have never seen before. Nothing is a problem, they fix everything for you."
Clean rooms, good food
"Everything is very clean and works. Kitchenette, with a kettle and mini bar. In the summer was definitely deluxe room including climate and quiet side. The restaurant janosch bitetet good to very good dishes."
rodney bollom (Mature couple) from sharm el sheikh, Egypt
3 Days Turned into 5
"My Wife and i were booked into the charles hotel for 3 days but were so impressed with the staff and food and cleanliness of the room we stayed for 5 days i highly recomend this hotel it's just amazing value for money and only minutes away from the city centre !"
Efstathios Christodoulides, Nicosia (CY)
"I definitely recomment Charles Hotel"
I have to say that Charles will be my choice further on. The staff of the hotel is very polite, very helpful and extremely friendly. The rooms are large and comfortable, clean and neat.”
Comfortable and affordable
"We prefered to get breakfast in the hotel's restaurant as it was very good and offered good selection. The room was spacious and bright, not noisy at all ( we had a cortyard view). The bed was huge! Location was also very convinient, the transport connection is perfect."
All wishes fulfilled
"The hotel Charles is a medium-sized very clean hotel with friendly staff, it was a all of our wishes were fulfilled and helped where you only can. We had the breakfast buffet booked and taste and quality the meals were outstanding."
Great hotel in a good location
"Really recommendable hotel with excellent service and dining. For 3 years gladly seen regular. Breakfast buffet with massive selection and delicious hungarian specialties. The hotel restaurant offers delicious food and is in the price-performance -proportion clear in green surroundings area"
"Great Budapest location"
"Clean and comfortable room in an older Hotel. Very good restaurant and wine list. Very helpful staff speaks English, helped us set up tours of the city."
Alexandra, Pancevo (SRB)
My family loves it
"My family love this hotel, this was our third time. When we arrived the receptionist told us that they have a gift for us, it was upgrade room free of charge to a deluxe suite. The staff are excellent. We appreciate various breakfast and for delicios dinner. We will come again."
"The hotel is okay, especially considering the price. The room was huge and clean. There is a nice restaurant on the ground floor. Also, the staff was very helpful and set up transportation from the airport."